WEBSITE TERMS AND CONDITIONS OF USE

Introduction

Welcome to our website, www.quinnquill.co.uk (the Website). These Website Terms and Conditions of Use apply between you, the User of this Website, and Quinn & Quill London Ltd, the owner and operator of this Website. Please read them carefully, as they affect your legal rights, and any unauthorised use of this Website may be a criminal offence. By using this Website you are agreeing to be bound by these Website Terms and Conditions of Use. If you do not agree, you should stop using the Website.

In these Website Terms and Conditions of Use, the terms 'us', 'we' or ‘our refer to the owner of the Website whose registered address is Quinn & Quill London Ltd, Flat 5, 297 Main Road, Sidcup, DA14 6QL, whose company registration number is 13819134 and VAT number is 400735437.

The terms ‘User’ or ‘Users’ means any third party that accesses the Website and is not either (i) employed by Quinn & Quill London Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Quinn & Quill London Ltd and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to be bound by these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual Property and acceptable use

All Content on the Website, unless uploaded by Users, is the property of Quinn & Quill London Ltd or other relevant third parties. ‘Content’ means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Website without the owner’s prior written permission.

You may, for your own personal, non-commercial use only, retrieve, display and view the Content on a computer screen.

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes and Content without the prior written permission of Quinn & Quill London Ltd.

Prohibited use

This website contains material which is owned by or licensed to us. Reproduction is prohibited without the express written permission of Quinn & Quill London Ltd..

You may not use the Website for any of the following purposes:

a. In any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;

b. In any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

c. Making, transmitting or storing electronic copies of Content protected by copyright without prior written permission of Quinn & Quill London Ltd.

Registration (where applicable)

You do not need to register with us in order to make a purchase. Some customers (eg wholesale customers) will be required to register with us. Where this is required, you must ensure that the details provided by you upon registration are correct and complete. You must inform us immediately of any subsequent changes to the information you provided when registering. We may suspend or cancel your registration with immediate effect for any reasonable purpose, or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these Website Terms and Conditions of Use. If you do so, you must immediately stop using the parts of the Website connected to your registration. Cancellation or suspension of your registration does not affect any statutory rights.

When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone. If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password, or suspend or cancel your account.

Links to other websites

This Website may contain links to other websites. Unless expressly stated, these other websites are not under the control of Quinn & Quill London Ltd or that of our affiliates. We assume no responsibility for the content of such other websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to such other websites does not imply any endorsement of the websites themselves or of those in control of them.

Privacy Policy

Use of the Website is also governed by our Privacy Policy, which is incorporated into these Website Terms and Conditions of Use by this reference. To view the Privacy policy, please navigate to www.quinnquill.co.uk/privacy.

Availability of the Website and disclaimers

Quinn & Quill London Ltd accepts no liability for any disruption or non-availability of the Website. We reserve the right to alter, suspend or discontinue any part (or whole of) the Website, including, but not limited to, any products and/or services available. These Website Terms and Conditions of Use shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Any online facilities, tools, services or information that Quinn & Quill London Ltd makes available through the Website are collectively referred to as the ‘Service’. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Quinn & Quill London Ltd is under no obligation to update the Service.

Whilst Quinn & Quill London Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regards and all Users take responsibility for their own security, that of their personal details and their computers.

Limitation of liability 

Nothing in these Website Terms and Conditions of Use will: (a) limit or exclude our or your liability for death or personal injury resulting from your personal negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, Quinn & Quill London Ltd accepts no liability for any of the following:

a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

b. loss or corruption of any data, database or software;

c. any special, indirect or consequential loss or damage.

General

You may not transfer your rights under these Website Terms and Conditions of Use to any other person. We may transfer our rights under these Website Terms and Conditions of Use where we reasonably believe your rights will not be affected.

These Website Terms and Conditions of Use may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These Website Terms and Conditions of Use, together with the Privacy Policy, contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to Website Terms and Conditions of Use.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these Website Terms and Conditions of Use.

If any court or competent authority finds that any provision of these Website Terms and Conditions of Use (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Website Terms and Conditions of Use will not be affected.

Unless otherwise greed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Quinn & Quill London Ltd details

Quinn & Quill London Ltd is a company incorporated in England and Wales with registration number 13819134 whose registered address is Flat 5, 297 Main Road, Sidcup, DA14 6QL and it operates the Website www.quinnquill.co.uk. Our registered VAT number is 400735437.

You can contact Quinn & Quill London Ltd by email on hello@quinnquill.co.uk.

TERMS AND CONDITIONS OF SALE

Introduction

These Terms and Conditions of Sale will apply to the purchase of Goods by you (the ‘Customer’ or ‘you’). We are Quinn & Quill London Ltd, a company incorporated in England and Wales with registration number 13819134 whose registered address is Flat 5, 297 Main Road, Sidcup, DA14 6QL with email address hello@quinnquill.co.uk (the ‘Supplier’ or ‘us’ or ‘we’).

We intend that these Terms and Conditions apply to only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, e.g. by giving you rights as a business.

By ordering any Goods from us you agree to be bound by these Terms and Conditions of Sale. You can only purchase Goods from the Website if you are eligible to enter into a contract and are at least 18 years of age.

Interpretation

‘Consumer’ means an individual acting for purposes which are wholly or mainly outside of their trade, business, craft or profession

‘Contract’ means the legally binding agreement between you and us for the supply of Goods or Services

‘Goods’ means the goods advertised on the Website that we supply to you of the number and description as set out in the Order

‘Order’ means the Customer’s order for the Goods from the Supplier as submitted following the step by step process set out on the Website.

‘Website’ means our website, www.quinquill.co.uk, on which the Goods are advertised.

Goods

All Goods which appear on the Website are subject to availability. The description of the Goods is as set out on the Website. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.

In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Personal information

When you place an order through our Website, use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions of Sale by this reference. To view the Privacy policy, please navigate to www.quinnquill.co.uk/privacy.

Basis of Sale

The description of Goods on our Website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

A Contract will be formed for the Sale of Goods ordered when you receive an email from us confirming the Order (Order Confirmation). You will receive the Order Confirmation by email within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract. You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. Any quotation is valid for a maximum of 14 clear days from its date, unless otherwise agreed in writing.

No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into, unless the variation is agreed by the Customer and the Supplier in writing.

Price and Payment

The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing. Prices and charges include VAT at the rate applicable at the time of the Order. You must pay these by submitting your credit or debit card details with your Order and we can take payment immediately, or otherwise before delivery of the Goods.

Delivery

When you place an order through our Website, delivery and returns are primarily governed by our Shipping and Returns Policy, which is incorporated into these Terms and Conditions of Sale by this reference. To view the Shipping Policy, please navigate to www.quinnquill.co.uk/shipping.

We will deliver the Goods to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into (increased to 60 days during a pre-order event).

If we do not deliver the Goods on time, you can treat the Contract at an end if:

a. We have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or

b. After we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period.

If you treat the Contract at an end, we will promptly return all payments made under the Contract.

If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this.

You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.

If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable cost of storing and redelivering them.

The Goods will become your responsibility from the completion of delivery. You must, if reasonably practicable, examine the Goods before accepting them.

Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.

You do not own the Goods until we have received payment in full. 

Withdrawal, returns and cancellation

You can withdraw the Order without incurring any liability by telling us before the Contract is made.

This is a Distance Contract. The term ‘Distance Contract’ refers to a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded.

A Distance Contract carries the following Cancellation Rights.

Cancellation Rights

You can cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery.

To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision. You can use the form of words below, but it is not obligatory:

[I/we]* hereby give notice that [I/we]* cancel [my/our]* contract of sale [of the following goods/for the supply of the following service]* [ordered on/received on]* [insert date].
Regards,
[name(s) of Customer].
[Address of Customer].
[Contact details of Consumer].
Any order number etc…

You may send this by email to hello@quinnquill.co.uk or submit it through our contact form.

Except as below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

Deduction for goods supplied

We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie by handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss.

Timing of reimbursement

If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than (i) 14 days after the day we receive back from you any Goods supplied, or if earlier (ii) 14 days after the day you provide evidence that you have sent back the Goods.

If we have offered to collect the Goods, or no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract.

We will make the reimbursement using the same means of payment as you used for your initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

Returning Goods

If you have received Goods in connection with a Contract which you have cancelled, you must send back the Goods to us without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of the Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods.

Conformity

We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.

Upon delivery, the Goods will:

a. Be of satisfactory quality

b. Be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is reasonable for you to rely, on our skill and judgement) and be fit for any purpose held out by us or set out in the Contract; and

c. Conform to their description.

It is not a failure to perform if the failure has its origin in your materials.

Successors and our sub-contractors

Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond their reasonable control:

a. The party will advise the other party as soon as reasonably practicable; and

b. The party’s obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s rights relating to delivery and any right to cancel.

Excluding liability

The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer’s business, trade, craft or profession which would not be suffered by a Consumer - because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession.

Governing law, jurisdiction and complaints

The Contract (including any non-contractual matters) is governed by the law of England and Wales. Disputes can be submitted to the jurisdiction of the courts of England and Wales, or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

We try to avoid disputes, so we deal with complaints promptly and compassionately if you contact us by email at hello@quinnquill.co.uk.